Frequently asked questions

No. Billing, stock, dues and reports all work fully offline. When a connection is available, your data syncs with the cloud, and the internet is also used to activate or renew your subscription.

OnePOS runs on Windows 7, 10 and 11 PCs and laptops, even with just 2 GB of RAM. It prints to thermal receipt printers and A4 printers, and works with USB barcode scanners.

Yes. The database on your computer is fully encrypted, every user signs in securely, and you can take a backup with one click.

Call or WhatsApp us, or send a request from the contact page. Our team visits your shop, installs OnePOS on your computer and sets everything up for you.

No. Add as many owner, admin and cashier accounts as your shop needs. Every plan includes unlimited users at no extra cost.

Yes. Create owner, admin and cashier accounts. Each role only has access to what you allow.

By bKash, Nagad or bank transfer, from the Subscription screen in the app. Once the payment is verified your subscription activates automatically.

Your data stays on your computer and is never deleted. Billing pauses until you renew, then everything continues as before.

Yes. Take a backup on the old computer, and we’ll install OnePOS on the new one so you can restore it.

Yes. Any USB barcode scanner works. Scan a product at billing to add it to the bill instantly.

Yes. Dues are recorded at billing, and you can collect customer dues and pay suppliers later, with the full history kept.

Yes. We come to your shop, install OnePOS and set it up, then show you and your staff how to use it. You can also book a free demo first.

Inside the app, open Subscription and send the plan amount by bKash, Nagad or bank transfer. Then enter the transaction ID. Once the payment is verified, usually within a few office hours, your subscription activates automatically.

No. Every plan includes every feature and unlimited user accounts. The only difference between plans is how long they last.

Renew any time from the Subscription screen in the same way. The new period is added to the end of your current one, so paying early never wastes days.

Nothing is deleted. Your data stays on your computer. Billing pauses until you renew, and then everything continues exactly where you left off.

Yes. Take a backup on the old PC, and we’ll install OnePOS on the new one so you can restore it. Your products, customers, sales and settings come with you.

No. Instead, you can book a free demo and see the whole app before you pay. Once you choose a plan, our team installs and sets up OnePOS at your shop.